New COO for the National Police Air Service (NPAS): All You Need to Know
In July 2025, the National Police Air Service (NPAS) marks a significant transition as Chief Superintendent Fiona Gaffney assumes the role of Chief Operating Officer (COO), succeeding Vicki White, who retired recently. This leadership change is pivotal for those engaged in policing, aviation, or public safety, as it heralds developments in operational capabilities and organizational culture.
Who Is NPAS and Why Does It Matter?
The NPAS, established in 2012, goes beyond just flying helicopters. It offers centralized air support across the 43 territorial police forces in England and Wales, ensuring seamless air operations during search missions, suspect pursuits, and emergencies.
- NPAS currently operates 16 H135 and 4 H145 helicopters, 4 Vulcanair P68R fixed-wing aircraft, and maintains 14 strategic bases.
- These aircraft are among the most intensively used police helicopters globally, responding to over 100 support requests daily.
Who Is Fiona Gaffney?
Fiona Gaffney steps into the COO position after a distinguished career in policing. Though detailed insights into her career path remain undisclosed, she is expected to bring high-stakes operational management and crisis leadership skills to the role.
A Time of Change: Fleet Renewal and Operational Investments
This transition coincides with NPAS announcing in March 2025 the procurement of seven new Airbus H135 helicopters as part of a fleet renewal strategy. These helicopters, equipped with the advanced Helionix avionics system, aim to streamline operations while enhancing safety. The first helicopter is anticipated to become operational by 2027.
“With over 100 calls for air support each day, the National Police Air Service plays a unique and valuable role in saving lives, disrupting criminality, and protecting communities. We greatly appreciate the continued confidence.” – Richard Atack, Interim Managing Director, Airbus Helicopters UK
What Does a COO Do in NPAS?
The COO’s role at NPAS is crucial for strategic oversight, fostering cooperation among police forces, managing resources, maintaining safety standards, and integrating new technologies.
- Responsibilities include daily operations management, collaboration with police, governmental, and third-party entities, regulatory compliance, and fleet upgrades.
The Legacy of Vicki White
Vicki White retires after guiding NPAS through transformational change, overseeing helicopter contract preparations and expansions amid financial constraints. The expectations for Gaffney’s tenure are high as NPAS aims for increased efficiency and capabilities.
How Will Gaffney’s Appointment Affect Stakeholders?
- Police Forces: Anticipate tech-enhanced aerial support with the upgraded fleet.
- Communities: Expect continued emphasis on security and transparency under Gaffney’s leadership.
- Aviation Industry: NPAS’s procurement deal with Airbus may set a benchmark for similar operations globally.
- Taxpayers and Government: Investments aim for operational excellence, offering high-impact public safety results.
NPAS: More Than Just Helicopters
NPAS’s fixed-wing operations have expanded, with the Vulcanair P68R aircraft offering crucial backup for wide-area searches. In a recent year, NPAS supported over 700 deployments, logging hundreds of flight hours.
Cultural Impact and Looking Ahead
Fiona Gaffney’s appointment as a female COO signifies progress in leadership diversity within the industry. Her role entails steering NPAS through rapid operational and technological evolutions.
Looking ahead, NPAS will focus on:
- Training new pilots and engineers on advanced avionics.
- Managing recruitment and retention challenges.
- Adapting operations to regulatory and public scrutiny shifts.
Public & Media Reaction
The announcement of Gaffney’s appointment has garnered positive attention, acknowledging her qualifications and the agency’s trust in her guidance. There is collective anticipation of NPAS’s future advancements in air support for policing.
Tips for Stakeholders & the Community
- Police Partners: Stay informed about fleet enhancements, particularly the new H135s.
- Community Organizations: Engage with NPAS to leverage upgraded air support benefits for safety initiatives.
- Aviation Enthusiasts: Look forward to spotting the new H135s from 2027 onward.
Fun Fact
NPAS’s helicopters are some of the oldest and most-flown in the UK. The incoming H135s represent a historic step forward, potentially sparking future media interest or recruitment campaigns.
Final Thoughts
Fiona Gaffney’s leadership introduces a new era marked by investment and innovation in UK police aviation. For those invested in progressive air support strategies, these changes signal a safer future.
For continual updates, keep an eye on NPAS’s official channels and public safety news outlets.
